Privacy Policy
This website (“Site”) is owned and operated by Gokul Agro Resources Limited (“GARL”). GARL takes your privacy seriously. This Privacy Policy describes:
- The types of information that Gokul Agro Resources Limited may collect from you when you access or use its websites, applications and other online services (collectively, referred to as “Services”); and
- Its practices for collecting, using, maintaining, protecting, and disclosing that information.
By using this Site, you consent to the terms of this Privacy Policy as well as the Site Terms and Conditions. Gokul Agro Resources Limited may change this Privacy Policy from time to time. Please check back periodically for up-to-date information about our privacy practices.
TERMS OF USE
Your use of this portal is also subject to the Terms of Use posted on this web-portal (“Terms of Use”).
INFORMATION COVERED BY THIS PRIVACY POLICY
This Privacy Policy covers the “Personal Information” we collect through our Site.
“Personal Information” refers to information that identifies, relates to, describes, or is reasonably capable of being associated with or linked—directly or indirectly—with you personally, either alone or in combination with other information available to us. Examples include your name, contact details, payment details, information provided when creating an account or profile on our Site, and your interaction data with the Site.
INFORMATION WE COLLECT
We may collect Personal Information voluntarily submitted by users, including during business transactions and from other sources, where permitted by law.
Information collected directly
We collect information directly when you:
- Register for offers, competitions, or promotions
- Subscribe to newsletters or updates
- Purchase a product or service
- Fill out surveys or forms
- Submit a comment or enquiry
Examples include:
- Name, email, phone number, postal address
- Username and password
- Identity proof and demographic details
- Date of birth, payment information, and transaction history
- Preferences, health-related data related to product usage
- Communication and support interactions
Information collected automatically
Gokul Agro Resources Limited and third-party service providers may use cookies, pixel tags, JavaScript, and similar technologies to collect information such as:
- IP address, browser type, device details
- Web pages visited and time spent
- Clicked links and referring websites
- Location and network information
- Interactions with social media plug-ins (e.g., Facebook Like)
HOW WE USE THIS INFORMATION
We use the information to:
- Provide products and services requested
- Manage user profiles and preferences
- Process payments
- Prevent fraud and ensure security
- Provide customer support and communications
- Suggest relevant products/services
- Run competitions, promotions, and surveys
- Analyse usage and trends for website improvements
- Evaluate advertising effectiveness
- Personalize your experience
- Fulfill legal obligations and business needs
INFORMATION SHARING
We may share personal information:
- Within Gokul Agro Resources Limited Group – across subsidiaries and affiliates
- With third-party service providers – for marketing, surveys, hosting, analytics, payment processing, and customer support
- To comply with laws and regulations or in response to valid legal process
- With social media platforms when you interact via third-party features or log in through social credentials
- With partners such as distributors, delivery agencies, or other commercial associates, under confidentiality obligations
INFORMATION SECURITY
We adopt industry-standard measures to secure Personal Information:
- Secure storage and access control protocols
- PCI-compliant third-party payment gateways
- Internal policies for safeguarding data from unauthorized access
However, Gokul Agro Resources Limited assumes no responsibility for transmission errors, security breaches beyond our control, or user negligence (e.g., password sharing).
LINKS TO THIRD-PARTY SITES
Our website may link to third-party sites. Gokul Agro Resources Limited is not responsible for their content or privacy practices. Please review the privacy policies of those websites before use.
CHANGES TO THIS PRIVACY POLICY
We may revise this Privacy Policy periodically. Updated versions will be posted on this Site with a new effective date. Continued use of the Site implies your acceptance of such updates.
CONTACT US
For questions, concerns, or complaints regarding Gokul Agro Resources Limited’s data handling practices, please contact our Grievance Officer:
Grievance Officer Name: [To be appointed]
Company Address: Crown 3, Inspire Business Park, Shantigram, Nr. Vaishnodevi Circle, S.G. Highway, Ahmedabad – 382421, Gujarat – India.
Email: garl@gokulagro.com
Contact Number: +91 909 990 8537
CONSENT
By using Gokul Agro Resources Limited ‘s website, you agree to this Privacy Policy and consent to the collection, use, and sharing of your Personal Information as outlined herein. If you do not agree, please refrain from using the Site or submitting any Personal Information.